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Gavin Williams – The evolution of the claims adjuster
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Head of Claims for Syndicate 1856 at IQUW, Gavin Williams provides an insight into claims handling “then and now” provides a vivid illustration of the Lloyd’s and London Market’s claims modernization journey with PropertyCasulty360.
“With the increasing pace of change, claims adjusters now find themselves polarized with both extreme challenges as well as tremendous opportunities. Market modernization will sweep away the low-level “in-tray to out-tray” nature of their work and change the way they must add value, forever” comments Gavin.
Read Gavin’s article here: The evolution of the claims adjuster (propertycasualty360.com)
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